Privacy Policy

ITMTRADING Privacy Policy

We attach great importance to the personal privacy security of all users. This Privacy Policy explains how ITMTRADING collects, uses, stores and protects your personal information when you browse our website and place orders. We strictly abide by global privacy protection regulations and promise to never disclose or sell your personal information without authorization.

1. Information We Collect

We only collect necessary user information for transaction and service support, including:

• Basic order information: name, contact email, delivery address, phone number

• Transaction information: order records, payment records, product purchase records

• Website browsing information: browsing tracks, device information, access time (for website optimization)

2. Purpose of Information Use

• Process, confirm and deliver your orders, complete cross-border transaction services

• Send order updates, logistics tracking information and after-sales service notifications via email

• Reply to your consultation and after-sales application, improve customer service experience

• Optimize website functions and product services, provide accurate service support

• Comply with legal regulatory requirements and prevent illegal transaction behaviors

3. Information Storage & Protection

We adopt professional data encryption technology to protect your personal and transaction information, establish strict data management mechanisms, and restrict internal information access rights. User data will be stored safely during the service period, and cleaned up in accordance with legal regulations after the transaction is completed and the service expires.

4. Information Sharing & Disclosure

We will never sell, trade or rent your personal privacy information to third parties. We only share necessary information with authorized service providers (logistics carriers, payment institutions) required for order completion, and all cooperative institutions have strict privacy confidentiality obligations.

We will disclose user information only when required by national laws, judicial procedures and official regulatory requirements.

5. User Rights

You have the right to view, correct your personal information, and apply for information deletion. If you have any questions about our privacy protection rules, please contact us via the official email.

6. Policy Update

We reserve the right to update this Privacy Policy irregularly. The updated policy will be published on the official website page and take effect automatically. Continued use of our website services means your recognition of the updated policy.